genral
Do I need to pay for the App?
- No, it if free
Does the App need to be active in the background in order to work?
In case you want to use the emergency word, you need to have the App open in the background.
When can I use the emergency word?
Whenever you find yourself in an emergency situation in which you need immediate help and you cannot reach for your phone.
What happens whenever someone uses the emergency word by accident?
You can then cancel your emergency call by a single button.
Can I report abuse of the App?
Yes, you can do that in the App.
If I have not been treated or helped well, can I report that?
Yes you can. Every user has a profile and you can leave a review.
Can I block users from approaching me?
Yes you can.
When do I know whether a notification has been sent whenever I use the emergency word?
The people in your vicinity will receive a notification that you are in need of help. Your profile becomes visible and users are then able to contact you.
privacy
Who can see my profile?
Your profile will only be visible whenever you make use of the ‘travel buddy’ function.
Is my location visible to everyone?
No. Your location is only visible whenever you make use of the ‘travel buddy’ function.
Can I make my profile anonymous?
In order to prevent abuse of the App it is not possible to anonymize your profile. You do have the choice to hide certain information.
Why do I have to upload my ID and profile picture?
We would like to build a community in which individuals trust each other. It is therefore key that no fake profiles are made.
What is going to happen with my credentials?
De geven worden verzameld en opgeslagen zoals de AVG aangeeft. Er zal verder geen gebruik worden gemaakt van jouw gegevens.
Why does my GPS need to be turned on?
In order for the App to function fully GPS needs to be turned on. With the help of GPS your surroundings will be able to track your location and provide the needed help.